CarfaxLess Privacy Policy
Last updated: May 16, 2026
Welcome to CarfaxLess.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and vehicle history report services at carfaxless.com.
By using CarfaxLess, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.
Who We Are
CarfaxLess is a vehicle history report service that provides affordable access to vehicle history data, including VIN-based reports, for consumers primarily in the United States and Canada.
- Website: https://carfaxless.com
- Contact: support@carfaxless.com
- Service Region: United States and Canada (primary)
Information We Collect
Information You Provide Directly
When you use our services, you may provide:
- Full name and email address
- VIN numbers submitted for vehicle history lookup
- Payment information (processed securely via Stripe — see Payment section)
- Messages submitted through contact or support forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring URLs and exit pages
- Clickstream data and interaction events
This data is collected through cookies, server logs, and analytics tools.
VIN Lookup Data
When you submit a VIN number on CarfaxLess:
- The VIN is processed to retrieve and generate your vehicle history report
- VIN submissions are logged for fraud prevention, abuse detection, and service improvement
- VIN data may be retained for up to 90 days from the date of submission, after which it is deleted or anonymized
- We do not claim ownership of VIN numbers submitted by users
- VIN numbers are not sold or shared with third parties for marketing purposes
Payment Processing
All payment transactions on CarfaxLess are handled by Stripe, a third-party payment processor. When you make a purchase:
- Your credit card or payment details are submitted directly to Stripe and are never stored on our servers
- CarfaxLess only receives a transaction confirmation and the last four digits of your card for reference
- Stripe processes payments in compliance with PCI-DSS standards
For more information on how Stripe handles your data, visit stripe.com/privacy.
Cookies
We use cookies and similar tracking technologies to operate and improve our website. These include:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the website to function (session management, security) |
| Analytics | Help us understand how visitors use the site (e.g., Google Analytics) |
| Preference | Remember your settings and choices across visits |
| Security | Detect and prevent fraudulent or abusive behavior |
You may disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features.
How We Use Your Information
We use the information we collect to:
- Deliver vehicle history reports and fulfill orders
- Process payments securely through Stripe
- Respond to customer support inquiries
- Send order confirmations and service-related communications
- Detect, investigate, and prevent fraud and abuse
- Analyze website usage to improve performance and user experience
- Comply with legal obligations
We do not use your personal information to send unsolicited marketing emails without your consent.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third-party service providers as necessary to operate our business, including:
- Stripe — payment processing
- Hosting providers — website and data infrastructure
- Analytics providers — website performance and usage analysis (data is anonymized or aggregated where possible)
- Fraud prevention services — to protect against abuse
We may also disclose information if required by law, court order, or to protect the rights and safety of CarfaxLess, our users, or the public.
Data Retention
We retain your information for the following periods:
| Data Type | Retention Period |
|---|---|
| Account and order information | 3 years from last transaction |
| VIN lookup submissions | 90 days |
| Payment records | 7 years (legal/tax compliance) |
| Support communications | 2 years |
| Analytics and usage data | 13 months (then anonymized) |
After these periods, data is securely deleted or anonymized.
Your Privacy Rights
For All Users
Regardless of location, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of non-essential communications at any time
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: We do not sell personal information. If this practice changes, we will provide a “Do Not Sell My Personal Information” option
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
Canadian Residents (PIPEDA)
If you are a Canadian resident, you have rights under PIPEDA (Personal Information Protection and Electronic Documents Act), including the right to access your personal information and request corrections.
To exercise any of these rights, contact us at: support@carfaxless.com
We will respond to verifiable requests within 30 days.
Security
We implement reasonable technical and organizational security measures to protect your information, including:
- HTTPS encryption for all data transmitted to and from our website
- Secure payment processing through Stripe (PCI-DSS compliant)
- Access controls limiting who can access personal data internally
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
Third-Party Links and Services
Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
Children’s Privacy
CarfaxLess is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@carfaxless.com and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we may also notify users by email or by placing a notice on our website.
Your continued use of CarfaxLess after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
CarfaxLess Support Email: support@carfaxless.com Website: https://carfaxless.com